Terms of Service
Effective Date: August 29, 2025
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Overview
Welcome to Candela Y Raiz. Throughout this site, the terms “we,” “us,” and “our” refer to Candela Y Raiz. By accessing our website or purchasing from us, you agree to abide by these Terms of Service and any additional terms, conditions, and policies referenced herein or linked on our site.
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These Terms apply to all users, including but not limited to visitors, customers, vendors, and contributors of content. If you do not agree with these Terms, you may not use our website or Services.
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We reserve the right to update or modify these Terms at any time by posting changes here. It is your responsibility to check this page periodically for updates. Continued use of the site after changes are posted constitutes acceptance of those changes.
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Our online store is powered by Wix, which provides us with the e-commerce platform that enables us to sell products and services to you.
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1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.
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You agree not to use our products for any illegal or unauthorized purposes, and you must not violate any applicable laws (including copyright laws) while using our Services.
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You must not transmit any harmful code, viruses, or malware. Any breach of these Terms will result in an immediate termination of your access to our Services.
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2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
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You understand that your information (excluding credit card details) may be transmitted unencrypted over various networks and may be adapted to meet technical requirements. Credit card data is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.
3. Accuracy, Completeness, and Timeliness of Information
We do our best to ensure accurate and current information, but we cannot guarantee that all content on our site is complete, reliable, or up-to-date. Any reliance on our site’s material is at your own risk.
4. Modifications to Service and Prices
Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice.
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We are not liable for any changes, price adjustments, suspensions, or discontinuations of the Service.
5. Products or Services
Certain items may only be available online and may have limited quantities. All sales are subject to our Refund Policy.
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We make every effort to display product colors and images as accurately as possible, but we cannot guarantee exact color representation on your device.
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We reserve the right to limit the sale of our products or Services to any individual, geographic region, or jurisdiction and may do so case-by-case. Descriptions and pricing are subject to change without notice.
6. Billing and Account Information
We may refuse or cancel any order at our discretion, including orders placed under the same account, billing, or shipping address. If we make changes to or cancel an order, we will notify you using the contact information provided at checkout.
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You agree to provide accurate, complete, and current account and billing details. Promptly update your account, email address, and payment information to ensure successful transactions.
7. Third-Party Tools
We may provide access to third-party tools or resources, which we do not control or monitor. You acknowledge that such tools are provided “as is” without warranties or conditions of any kind. Your use of these tools is entirely at your own discretion and risk.
8. Third-Party Links
Our site may include links to third-party websites. We are not responsible for examining or evaluating third-party content, nor do we assume any liability for third-party products, services, or resources.
9. User Comments and Submissions
By submitting content (such as reviews, feedback, or suggestions), you grant us the right to use, reproduce, publish, and distribute your submission without restriction or compensation.
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You agree that your submissions will not violate the rights of others, contain unlawful or offensive material, or include malware.
10. Personal Information
Your submission of personal data is governed by our Privacy Policy .
11. Errors and Inaccuracies
Occasionally, our site may contain errors or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and update information without prior notice.
12. Prohibited Uses
You may not use our site or content:
(a) for unlawful purposes;
(b) to solicit unlawful acts;
(c) to violate any regulations or laws;
(d) to infringe on intellectual property rights;
(e) to harass, abuse, or discriminate;
(f) to spread false information;
(g) to upload malicious code;
(h) to collect personal data;
(i) to spam or phish;
(j) for obscene purposes; or
(k) to interfere with security features.
13. Disclaimer of Warranties & Limitation of Liability
Our Services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee uninterrupted, error-free, or secure use of the Service.
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In no event shall Candela Y Raiz, its affiliates, employees, or service providers be liable for any damages arising from the use of our Service or products.
14. Indemnification
You agree to indemnify and hold harmless Candela Y Raiz, its affiliates, and employees from any claims or demands resulting from your breach of these Terms.
15. Severability
If any provision in these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.
16. Termination
These Terms remain effective unless terminated by you or us. You may terminate by discontinuing the use of our site. If you violate these Terms, we may terminate your access without notice.
17. Entire Agreement
These Terms, along with any policies posted on our site, constitute the entire agreement between you and Candela Y Raiz.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States.
19. Changes to Terms
We may update these Terms at any time. It is your responsibility to review them periodically. Continued use of our site signifies acceptance of updates.
20. Contact Information
For questions regarding these Terms, contact us at:
📧 orders@candelayraiz.com